Do you have general questions? Questions about the add ons? Do you have ideas for new add ons? Does your train not do what you expect it to do? You can send a message to us on the feedback form on this page.

If you experience technical difficulties, we advise you, to be as specific as possible when you notify us about your issue, please let us know with which add on, scenario, train model, etc... you experience issues. We would also like to know what you did yourself in order to fix the issue. With the message 'it doesn't work' we can usually not do very much, please be aware of the fact that we can not look into your computer to see what went wrong. The more specific your description, the better we are able to help you.

The feedback form can be opened with this link (opens in a new window): Feedback

This article was updated on 9 April 2021